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Privacy Policy

Welcome to CubbyCare. These Terms & Conditions govern your use of our website www.cubbycare.co.uk and the purchase of our products. By using our site, you agree to these terms. If you do not agree, please do not use our website.

About Us

  • CubbyCare is a small home-based business in the United Kingdom.

  • All prices are in GBP (£). We are not VAT registered, so VAT is not charged on purchases.

  • Contact email: cubbycareinfo@gmail.com

Website Use

  • You may browse our website for personal, non-commercial use only.

  • You must not copy, reproduce, or distribute any content from our website without permission.

  • We may update, change, or remove content without notice.

Orders & Payments

  • All orders must be placed through our website and paid in full at checkout.

  • We accept major debit and credit cards and other payment options shown at checkout.

  • You will receive an order confirmation email after purchase.

Shipping

  • We ship across the UK only.

  • Delivery time: 2–4 working days after dispatch.

  • Flat rate delivery cost: £3.60.

  • Orders are processed within 1–2 working days.

  • We are not responsible for courier delays or incorrect addresses entered by the customer.

Returns & Refunds

  • You may return items within 14 days of delivery for a refund or exchange, provided they are unused, in original packaging, and in saleable condition.

  • For hygiene reasons, certain products are non-returnable unless faulty.

  • Return postage costs are the customer’s responsibility unless the product is defective.

  • Please contact us before sending any returns.

Product Descriptions

  • We aim to display product details and colours as accurately as possible, but variations may occur due to lighting or screen settings.

  • All product images and descriptions are for guidance only.

Liability

  • We are not responsible for indirect, incidental, or consequential damages resulting from the use of our products.

  • Always follow any safety or care instructions provided.

Privacy & Data Protection

  • We respect your privacy and will only use your personal data in accordance with our Privacy Policy.

  • By using our website, you consent to our use of cookies and data handling practices.

Changes to These Terms

  • We reserve the right to update these terms at any time.

  • Continued use of the website after changes means you accept the updated terms.

Contact Us

If you have questions about these Terms & Conditions, please email us at:
📧 cubbycareinfo@gmail.com
🌐 www.cubbycare.co.uk

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