Shipping Policy

Delivery Area

We currently ship across the United Kingdom.

Processing Time

Orders are processed within 1–2 working days. You’ll receive a confirmation email once your order has been dispatched, along with tracking details where available

Delivery Time & Cost

United Kingdom – Estimated delivery within 2–4 working days at a flat rate of £3.60.
All delivery times are estimates and may vary during peak periods, holidays, or due to unforeseen courier delays.

Couriers Used

We partner with trusted delivery services to ensure your order arrives safely and on time.

Delays

While we aim to meet the delivery times stated, delays can occasionally occur due to factors beyond our control. If your order is delayed, we will do our best to keep you updated.

Address Accuracy

Please ensure that your shipping address is correct at checkout. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Questions About Your Order

If you have any questions or concerns regarding your delivery, please contact our customer service team at cubbycareinfo@gmail.com with your order number for assistance.